Refund Policy

Last updated: September 10, 2026

One-off reconstruction requests

Because PortCode begins manual work after a paid request, contact us at help@mail.portcode.in as soon as possible if you need to cancel. We will review refund requests submitted before meaningful work begins.

Once reconstruction work has materially started, a refund may not be available. If we cannot reasonably perform the requested service, we may offer a refund or another remedy at our discretion.

How to request a refund

Email help@mail.portcode.in with the checkout email, transaction details, and reason for the request. Do not send full card numbers or other payment credentials. Polar may also provide payment-specific support under its own policies.

Payment disputes

Please contact us before filing a payment dispute so we can investigate and resolve the issue. Nothing in this policy limits rights that cannot lawfully be waived.

Contact

Refund questions should be sent to help@mail.portcode.in.